Thank you for your purchase from Evelyn Forrest Craft co. Each of our tote bags is hand-quilted with care, and we want you to love what you receive.
Returns & Exchanges
We accept returns within 14 days of delivery. To be eligible, items must be unused and unwashed, in the same condition you received them.
Damaged Items
If your item arrives damaged, we're sorry — that's on us. Please contact us within 14 days of delivery with a photo of the damage and we'll make it right with a full refund or exchange at your choice.
Return Shipping
We cover the cost of return shipping on all eligible returns.
How to Start a Return
Email us at [your email address] with your order number and reason for return. We'll respond within 2 business days with next steps.
Non-Returnable Items
Items that have been used or washed are not eligible for return or exchange.